Question: What software can help me manage feature requests?
I am currently trying to figure out what are some of the recommended feature request tracking software packages. How do folks manage and prioritize these list? It sounds like a lot of folks use bugzilla, are there any other open source tools to track feature requests?
Answer from Brian Lawley of The 280 Group: I’ve tried to use Bugzilla for tracking feature request and it just isn’t the right tool.
I’m also very familiar with all of the software for tracking requirements (see our Product Management Software Comparison), and I ran a panel comparing them all a year or two ago.
My opinion is that the current solutions all require a pretty heavy commitment (both financially and in terms of training and cultural change.) Unless your management and team are committed to this and your next review is based on learning the solution, entering the information and keeping it up to date it may prove to be a lot of additional work over and above your daily responsibilities.
I personally use Excel and have a free score card/prioritization matrix with instructions you can download. I’ve always been a “scrappy” PM (because there is SO much to get done) so a simple solution suits me fine.